We cover horses, farms and Alpaca enterprises across Northumberland, Tyne and Wear and Durham.
Here at Intake Veterinary Services we focus on personal service with continuity of care. We are a streamlined practice with 3 experienced vets concentrating on equine, farm and alpaca work. We encourage our clients to develop a working relationship with one main vet. Over time this allows us to build up a real understanding of your animal's needs and problems.
Drug orders can be dealt with by Tracy at the office by phone, fax, email or via the drug order page on this website.
We have a personalized service to our clients and prefer to be contacted directly via our mobile phones. Normal working hours are 8:00am to 5:00pm Monday – Friday. Outside those times, a message service on the mobiles will direct you to the duty vet’s number. There is always a vet available on the mobile 24/7 for emergency calls.
Full mobile emergency cover from our own vets, 24 hours a day, 365 days a year:
Reproductive services - ultrasound scanning for pregnancy, artificial insemination
Newborn foal care
Referrals
As a modern practice, we charge for our professional expertise and experience on a time basis.
We do not focus our revenue stream on drug mark-ups.
The call-out fee varies. We charge less if the visit is booked in advance. If we have to rearrange our day to get to you quickly we charge slightly more. If it is out of hours or a long drive is involved, there will be a surcharge.
Call out fees (all including VAT)
Pre-booked visit
Urgent call-out
Out of hours surcharge
High mileage surcharge
£25.56
£31.89
£15.64
£7.01
For example, if you need a vaccination and you give us plenty of warning, the call-out fee is £25.56. However, if your horse colics during normal working hours and we have a long drive to get to you, you would be charged an urgent call-out plus a high mileage surcharge (£31.89 + £7.01).
Time Charges ( including VAT)
Work is charged per minute to the nearest 5 minutes (with a 15 minute minimum)
